Being positive can really make a difference for us. Several months ago, I had to call for technical support. We know how frustrating that can be. I finally got through to a live person.
The person I was connected to was quite outgoing and friendly. I don’t know where in the world he was, but he was awesome.
Like for example, he said, “Okay, Mr. Weldon, can you find the reset button on the receiver? It’s a little red button right on the front.” I said, “Yes, give me a second to find it. Okay, yes, here it is.” He said, “Good, good job of finding it, Mr. Weldon! Good job. Now push that button.” “Just push the button?” “Yes, Mr. Weldon, just push the button.”
“Okay, I have pushed it.” “Good job, Mr. Weldon, good job. You are doing a great job. We are making great progress, Mr. Weldon. Your problem will soon be fixed.” He was that way for the whole conversation. I felt so good after it was over. I didn’t want to hang up. I hated for the call to end. That guy was awesome.
My phone call for technical support reminded me of something pretty important: Having a positive attitude can make a difference, even for a confused customer trying to figure out how to make something work.
The Apostle Paul said it like this: “Finally, whatever is true, whatever is noble, whatever is right, whatever is pure, whatever is lovely, whatever is admirable - if anything is excellent or praiseworthy - think about such things.” (Philippians 4:8)
It really does make a difference to have a positive attitude!